Update on Product Listing Enhancements

Nov 10, 14:01 PSTResolved - This incident has been resolved.Oct 30, 13:12 PDTMonitoring - We want to apologize for an issue that affected Product Listing Enhancement (PLE) charges on the Second Life Marketplace earlier this month.Between October 8th a...

Phone and Live Chat Support Maintenance

Oct 30, 11:30 PDTCompleted - The scheduled maintenance has been completed.Oct 30, 09:00 PDTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Oct 30, 09:00 PDTScheduled - Phone and chat support will be u...

Phone and Live Chat Support Maintenance

Oct 29, 11:30 PDTCompleted - The scheduled maintenance has been completed.Oct 29, 09:00 PDTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Oct 22, 06:57 PDTScheduled - Phone and chat support will be u...

Peer 2 Peer Voice issues

Oct 27, 10:21 PDTResolved - Our voice provider, Vivox, has resolved this issue at this time. Thank you for your patience!Oct 24, 15:07 PDTUpdate - We are currently investigating an issue affecting Peer 2 Peer voice calls directly between Residents. At...

Phone and Live Chat Support Maintenance

Oct 23, 12:15 PDTCompleted - The scheduled maintenance has been completed.Oct 23, 12:13 PDTUpdate - Scheduled maintenance is taking longer than expected. Phone and chat support will remain unavailable for an additional 15 minutes and will be expected ...

Second Life Service Provider Issues

Oct 21, 08:45 PDTResolved - This incident has been resolved.Oct 20, 09:47 PDTIdentified - A service provider for Second Life is currently experiencing an outage which is affecting the Destinations page: secondlife.com/destinationsWe will update this b...

Support Phone Unscheduled Maintenance

Oct 20, 11:45 PDTResolved - This incident has been resolved.Oct 20, 07:14 PDTInvestigating - We are currently under unscheduled maintenance for Phone services at this moment in time, Live chat and Ticket submissions will still be available at this tim...

Scheduled Billing Maintanence

Oct 14, 11:00 PDTCompleted - The scheduled maintenance has been completed.Oct 14, 10:00 PDTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Oct 14, 06:22 PDTScheduled - We will be performing maintenanc...

Second Life Login Maintenance

Oct 13, 15:45 PDTCompleted - The scheduled maintenance has been completed.Oct 13, 15:00 PDTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Oct 13, 11:53 PDTScheduled - We will be undergoing scheduled ...