Billing Maintenance

Apr 16, 10:05 PDTCompleted - The scheduled maintenance has been completed.Apr 16, 09:30 PDTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Apr 16, 05:53 PDTScheduled - We will be performing maintenanc...

Billing Maintenance

Apr 15, 10:30 PDTCompleted - The scheduled maintenance has been completed.Apr 15, 09:30 PDTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Apr 15, 05:59 PDTScheduled - We will be performing maintenanc...

Billing Maintenance

Apr 11, 11:00 PDTCompleted - The scheduled maintenance has been completed.Apr 11, 10:00 PDTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Apr 11, 06:39 PDTScheduled - We will be performing maintenanc...

Live Chat and Phone Support Maintenance

Apr 10, 14:30 PDTCompleted - The scheduled maintenance has been completed.Apr 10, 12:00 PDTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Apr 10, 10:14 PDTScheduled - Live Chat and Phone support will...

Secondlife.com Outage

Apr 10, 13:50 PDTResolved - This incident has been resolved.Apr 10, 10:37 PDTInvestigating - Secondlife.com and related websites (including the Destination Guide) are currently experiencing service interruptions due to a technical issue. We're very so...

Billing Maintenance

Apr 10, 11:00 PDTCompleted - The scheduled maintenance has been completed.Apr 10, 10:01 PDTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Apr 9, 14:45 PDTScheduled - We will be performing maintenanc...

Phone and Live Chat Support Maintenance

Apr 10, 10:00 PDTCompleted - The scheduled maintenance has been completed.Apr 10, 09:00 PDTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Apr 10, 08:57 PDTUpdate - We will be undergoing scheduled mai...

PayPal Transaction Errors

Apr 8, 14:43 PDTResolved - This incident has been resolved.Apr 8, 14:10 PDTInvestigating - We are aware that some PayPal transactions are not completing successfully. We are currently investigating this issue. Please watch this blog for updates.

Payday Linden Payout issue on 2025/04/06

Apr 7, 16:10 PDTResolved - This incident has been resolved.Apr 7, 10:03 PDTInvestigating - We’re aware that payments from Payday Linden stopped Sunday evening (~6:50pm SLT).Payments were resumed this morning and we’re working to get everyone caught ...

Connectivity Issues to Second Life

Apr 3, 16:20 PDTResolved - This incident has been resolved.Apr 3, 16:10 PDTMonitoring - A fix has been implemented and we are monitoring the results.Apr 3, 15:43 PDTInvestigating - We are aware that some Residents may be experiencing problems tryin...

Billing Maintenance

Apr 3, 11:00 PDTCompleted - The scheduled maintenance has been completed.Apr 3, 10:00 PDTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Apr 3, 05:51 PDTScheduled - We will be performing maintenanc...

Phone and Live Chat Support Maintenance

Apr 3, 10:00 PDTCompleted - The scheduled maintenance has been completed.Apr 3, 09:00 PDTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Apr 3, 07:46 PDTScheduled - Phone and Live Chat support will...

Connectivity Issues to Second Life

Apr 2, 18:59 PDTResolved - This incident has been resolved.Apr 2, 18:24 PDTInvestigating - We are aware that some Residents may be experiencing problems trying to log into and/or stay connected to Second Life. Our engineers are actively trying to al...

Billing Maintenance

Apr 2, 11:00 PDTCompleted - The scheduled maintenance has been completed.Apr 2, 10:00 PDTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Apr 2, 08:27 PDTScheduled - We will be performing maintenanc...