Login and Inventory Partial Outage

Dec 1, 09:01 PSTResolved - This incident has been resolved.Dec 1, 06:31 PSTMonitoring - A fix has been implemented and we are monitoring the results.Nov 30, 14:57 PSTIdentified - We are currently working on investigating and resolving issues affecti...

Phone Support Maintenance

Nov 29, 20:02 PSTResolved - This incident has been resolved.Nov 29, 06:24 PSTInvestigating - Phone support will be unavailable Saturday, November 29th from 06:30 AM PST - 2:30 PM PST. Ticket submissions and live chat will still be available at this ti...

Peer 2 Peer Voice Issues

Dec 1, 11:30 PSTResolved - This incident has been resolved.Nov 26, 14:06 PSTInvestigating - We are currently investigating an issue affecting Peer 2 Peer voice calls. Please monitor this blog for additional updates

Phone and Live Chat Support Maintenance

Nov 26, 10:00 PSTCompleted - The scheduled maintenance has been completed.Nov 26, 08:45 PSTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Nov 25, 12:29 PSTScheduled - Phone and chat support will be u...

Voice Server Maintenance

Nov 24, 16:30 PSTCompleted - The scheduled maintenance has been completed.Nov 24, 15:30 PSTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Nov 24, 13:39 PSTScheduled - We will perform maintenance on o...

Live Chat and Phone Support Maintenance

Nov 22, 14:30 PSTCompleted - The scheduled maintenance has been completed.Nov 22, 08:11 PSTUpdate - Scheduled maintenance is still in progress. We will provide updates as necessary.Nov 22, 06:30 PSTIn progress - Scheduled maintenance is currently in p...

Unscheduled Live Chat Maintenance

Nov 21, 06:21 PSTResolved - This incident has been resolved.Nov 20, 13:57 PSTInvestigating - We are currently investigating an issue which is preventing access to Live Chat. Phone Support and Ticket Submissions are still available.

Phone and Live Chat Support Maintenance

Nov 20, 12:30 PSTCompleted - The scheduled maintenance has been completed.Nov 20, 08:45 PSTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Nov 19, 08:45 PSTScheduled - Phone and chat support will be u...

Voice Server Maintenance

Nov 19, 16:30 PSTCompleted - The scheduled maintenance has been completed.Nov 19, 15:30 PSTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Nov 19, 08:39 PSTScheduled - We will preform general maintena...

Unscheduled Billing Maintenance

Nov 19, 07:34 PSTResolved - This incident has been resolved.Nov 18, 11:38 PSTInvestigating - We will be performing unscheduled maintenance on our billing systems on Tuesday, November 18 at 11:40AM PDT. While this maintenance is in progress, Residents ...