Billing Maintenance

Feb 11, 12:30 PSTCompleted - The scheduled maintenance has been completed.Feb 11, 11:30 PSTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Feb 11, 09:24 PSTScheduled - We will be performing maintenanc...

Phone and Live Chat Support Maintenance

Feb 6, 14:30 PSTCompleted - The scheduled maintenance has been completed.Feb 6, 13:50 PSTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Feb 6, 13:48 PSTScheduled - Phone and Chat support will be u...

Phone and Live Chat Support Maintenance

Feb 6, 13:45 PSTCompleted - The scheduled maintenance has been completed.Feb 6, 13:39 PSTUpdate - Phone and Chat support will be unavailable Thursday, February, 6th from 12:00 PM PST - 2:30 PM PST. Ticket submissions will still be available at this ...

Phone and Live Chat Support Maintenance

Feb 6, 10:00 PSTCompleted - The scheduled maintenance has been completed.Feb 6, 09:00 PSTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Feb 6, 07:09 PSTScheduled - Phone and Chat support will be u...

Billing Maintenance

THIS IS A SCHEDULED EVENT Feb 4, 10:00 - 11:00 PSTFeb 4, 06:49 PSTScheduled - We will be performing maintenance on our billing systems on Tuesday, February 4th at 10:00 AM PST. While this maintenance is in progress, Residents may be unable to use the...

Stipend Payments Delayed

Feb 4, 08:24 PSTResolved - This incident has been resolved.Feb 4, 06:34 PSTInvestigating - We are aware of an issue where weekly stipend payments to Premium and Premium Plus members may have been delayed. We are currently investigating the issue. Pl...

Billing Maintenance

Jan 31, 11:30 PSTCompleted - The scheduled maintenance has been completed.Jan 31, 10:30 PSTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Jan 31, 10:25 PSTScheduled - We will be performing maintenanc...

Issues with LindeX orders

Jan 31, 11:29 PSTResolved - This incident has been resolved.Jan 31, 09:57 PSTUpdate - Update: this issue may also be affecting manual payments posted on the website. Our engineers are continuing to investigate the issue for cause and scope. We appreci...

Phone and Live Chat Support Maintenance

Jan 30, 10:00 PSTCompleted - The scheduled maintenance has been completed.Jan 30, 09:00 PSTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Jan 30, 06:42 PSTScheduled - Phone and Chat support will be u...

Billing Maintenance

Jan 30, 11:00 PSTCompleted - The scheduled maintenance has been completed.Jan 30, 10:38 PSTVerifying - Verification is currently underway for the maintenance items.Jan 30, 07:00 PSTIn progress - Scheduled maintenance is currently in progress. We will ...

Live Chat & Phone Support Maintenance

Jan 28, 14:30 PSTCompleted - The scheduled maintenance has been completed.Jan 28, 09:30 PSTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Jan 28, 09:24 PSTScheduled - Phone support lines alongside li...

Billing Phone Support Maintenance

Jan 24, 10:00 PSTCompleted - The scheduled maintenance has been completed.Jan 24, 09:00 PSTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Jan 24, 06:12 PSTScheduled - Billing Phone Support will be un...

Billing Maintenance

Jan 23, 12:15 PSTCompleted - The scheduled maintenance has been completed.Jan 23, 11:15 PSTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Jan 23, 10:22 PSTScheduled - We will be performing maintenanc...

Phone and Live Chat Support Maintenance

Jan 23, 10:00 PSTCompleted - The scheduled maintenance has been completed.Jan 23, 09:00 PSTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Jan 23, 05:57 PSTScheduled - Phone and chat support will be u...