Billing Maintenance

Dec 1, 11:00 PSTCompleted - The scheduled maintenance has been completed.Dec 1, 09:00 PSTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Nov 30, 12:31 PSTScheduled - We will be performing maintenanc...

Rolling Restarts RC and Main Channels

Nov 30, 03:00 PSTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Nov 24, 14:54 PSTUpdate - We will be undergoing scheduled maintenance during this time.Nov 24, 14:52 PSTScheduled - We will be performi...

Phone and Live Chat Support Maintenance

Nov 28, 12:00 PSTCompleted - The scheduled maintenance has been completed.Nov 28, 11:00 PSTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Nov 28, 07:15 PSTScheduled - Phone and chat support will be u...

Phone and Live Chat Support Maintenance

Nov 27, 14:00 PSTCompleted - The scheduled maintenance has been completed.Nov 27, 06:00 PSTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Nov 25, 15:13 PSTScheduled - Phone and chat support will be u...

Thanksgiving Bakefail

Dec 14, 16:20 PSTResolved - This incident has been resolved.Dec 11, 09:01 PSTUpdate - We have received several reports that some avatars are still appearing as a cloud. If you have logged out and logged back in after this fix was applied and still app...

Phone and Live Chat Support Maintenance

Nov 26, 14:00 PSTCompleted - The scheduled maintenance has been completed.Nov 26, 06:00 PSTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Nov 25, 15:13 PSTScheduled - Phone and chat support will be u...

Unscheduled Phone Support Maintenance

Nov 25, 14:13 PSTResolved - This incident has been resolved.Nov 25, 10:53 PSTInvestigating - We are currently experiencing an issue with phone support. Chat support and ticket submissions will still be available during this time. Please keep an eye on...

Unscheduled Billing Maintenance

Nov 24, 19:53 PSTResolved - This incident has been resolved.Nov 24, 18:23 PSTInvestigating - We are performing unscheduled maintenance on our billing system. At this time, Residents may be unable to use the cashier or to make purchases, and some purch...

Issues with Web Profiles

Nov 25, 08:33 PSTResolved - This incident has been resolved.Nov 24, 18:12 PSTInvestigating - Web profiles and my.secondlife.com are currently unavailable. Our engineering teams are investigating.

Unscheduled Skrill Maintenance

Nov 24, 19:54 PSTResolved - This incident has been resolved.Nov 24, 11:05 PSTInvestigating - We are aware of Residents experiencing issues with Skrill related transactions and are currently investigating. Please keep an eye on this blog for updates

Billing Maintenance

Nov 24, 11:00 PSTCompleted - The scheduled maintenance has been completed.Nov 24, 09:00 PSTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Nov 24, 06:50 PSTScheduled - We will be performing maintenanc...

Skill Gaming Regions Access Issues

Nov 24, 08:31 PSTResolved - This incident has been resolved.Nov 24, 08:07 PSTInvestigating - We are aware that there are some Residents experiencing access issues when attempting to enter Skill Gaming regions and we are currently investigating. Please...

Rolling Restarts RC Channels

Nov 24, 13:00 PSTCompleted - The scheduled maintenance has been completed.Nov 24, 07:00 PSTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Nov 23, 14:56 PSTScheduled - We will be performing rolling re...

Login Maintenance

Nov 24, 07:00 PSTCompleted - The scheduled maintenance has been completed.Nov 24, 06:00 PSTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Nov 23, 10:05 PSTScheduled - We will be performing maintenanc...

Billing Maintenance

Nov 23, 11:00 PSTCompleted - The scheduled maintenance has been completed.Nov 23, 09:00 PSTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Nov 20, 12:41 PSTScheduled - We will be performing maintenanc...

Phone and Live Chat Support Maintenance

Nov 21, 11:00 PSTCompleted - The scheduled maintenance has been completed.Nov 21, 10:00 PSTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Nov 21, 06:34 PSTUpdate - We will be undergoing scheduled mai...

Profile Issues

Mar 19, 10:10 PDTResolved - This incident has been resolved.Nov 30, 15:57 PSTUpdate - The issue with permissions settings on legacy profiles has been resolved. We are still investigating issues with my.secondlife.com where some residents may be missi...