Phone Support Maintenance

Dec 30, 14:00 PSTCompleted - The scheduled maintenance has been completed.Dec 30, 06:30 PSTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Dec 30, 06:22 PSTScheduled - Phone support will be unavailabl...

Billing Phone Support Maintenance

Dec 29, 11:00 PSTCompleted - The scheduled maintenance has been completed.Dec 29, 10:00 PSTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Dec 29, 07:19 PSTScheduled - Billing phone support will be un...

JIRA Maintenance

Dec 29, 00:00 PSTCompleted - The scheduled maintenance has been completed.Dec 28, 20:00 PSTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Dec 22, 06:38 PSTScheduled - We will be performing maintenanc...

Live Chat Support Maintenance

Dec 27, 14:20 PSTCompleted - The scheduled maintenance has been completed.Dec 27, 13:20 PSTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Dec 27, 13:19 PSTScheduled - Live Chat support will be unavai...

Concierge Phone Support Maintenance

Dec 27, 15:00 PSTCompleted - The scheduled maintenance has been completed.Dec 26, 06:00 PSTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Dec 22, 09:00 PSTScheduled - Concierge Phone support will be ...

Phone and Live Chat Support Maintenance

Dec 25, 15:00 PSTCompleted - The scheduled maintenance has been completed.Dec 24, 06:00 PSTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Dec 22, 08:57 PSTUpdate - We will be undergoing scheduled mai...

Limited availability of new Regions

Feb 25, 13:27 PSTResolved - This incident has been resolved.Feb 16, 14:08 PSTUpdate - While the Land Store maintenance continues, it's still possible to get new regions via a support ticket under Land & Region > Order Private Region. We're working on...

Issues with Experience Keys

Jan 5, 11:19 PSTResolved - This issue with errors such as XP_STORAGE_EXCEPTION has been resolved; however, Residents may still see lingering experience key performance issues. For any new experience key errors, please contact Support.Dec 23, 07:07 PS...

Secondlife.com Login Issues

Dec 23, 13:11 PSTResolved - This incident has been resolved.Dec 23, 11:08 PSTMonitoring - A fix has been issued and we are currently monitoring for new reports. Please monitor this blog for additional updates.Dec 18, 08:00 PSTInvestigating - Some Seco...

Billing Maintenance

Dec 17, 17:45 PSTCompleted - The scheduled maintenance has been completed.Dec 17, 16:45 PSTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Dec 17, 16:26 PSTScheduled - We will be performing maintenanc...

Marketplace Maintenance

Dec 17, 15:05 PSTCompleted - The scheduled maintenance has been completed.Dec 17, 14:05 PSTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Dec 17, 14:02 PSTScheduled - The Marketplace will be undergoi...

Marketplace Maintenance

Dec 17, 11:55 PSTCompleted - The scheduled maintenance has been completed.Dec 17, 10:56 PSTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Dec 17, 10:54 PSTUpdate - We will be undergoing scheduled mai...

Secondlife.com Login Issues

Dec 17, 12:00 PSTResolved - This incident has been resolved.Dec 17, 08:23 PSTInvestigating - Some Second Life Residents are currently experiencing trouble logging into secondlife.com. Our engineers are investigating this issue, and hope to have this r...

Scheduled Server Maintenance

Dec 16, 17:30 PSTCompleted - The scheduled maintenance has been completed.Dec 16, 17:00 PSTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Dec 16, 14:13 PSTScheduled - Second Life servers will be unde...

Billing Maintenance

Dec 16, 16:00 PSTCompleted - The scheduled maintenance has been completed.Dec 16, 15:00 PSTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Dec 16, 11:44 PSTScheduled - We will be performing maintenanc...

Offline IM Issues

Dec 17, 10:14 PSTResolved - This incident has been resolved.Dec 16, 11:48 PSTInvestigating - We are currently investigating an issue with some accounts not receiving emails as expected. Please keep an eye on this blog for updates.

New Region Delivery

Dec 22, 12:32 PSTResolved - This incident has been resolved.Dec 15, 13:39 PSTIdentified - New regions delivered by the Land Store may be delayed temporarily. Please allow up to 24 hours for new regions to be available in world. Thank you for your pati...

Connectivity Issues to Second Life

Dec 15, 12:31 PSTResolved - This incident has been resolved.Dec 15, 12:04 PSTInvestigating - We are aware that some Residents may be experiencing problems trying to log into and/or stay connected to Second Life. Our engineers are actively trying to al...