Phone and Live Chat Support Maintenance
Nov 13, 08:11 PSTInvestigating - Phone and chat support will be unavailable on Sunday, November 13th from 10:00 AM PDT - 11:00 AM PDT. Ticket submissions will still be available at this time.
Concierge and Premium Plus Phone Support Maintenance
Nov 13, 06:20 PSTInvestigating - Concierge and Premium Plus Phone support will be unavailable on Sunday, November 13th from 6:25 PDT - 2:00 PDT Ticket submissions and Live chat will still be available at this time.
Beta Grid Login Issues
Nov 16, 06:13 PSTResolved - This incident has been resolved.Nov 12, 10:05 PSTInvestigating - We are aware that some residents are having trouble logging into the beta grid, Aditi. We are currently investigating this issue further. Please follow this b...
Billing Phone Support Maintenance
Nov 10, 14:00 PSTCompleted - The scheduled maintenance has been completed.Nov 10, 13:15 PSTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Nov 10, 11:50 PSTScheduled - Billing Phone support will be un...
Billing Maintenance
Nov 10, 11:30 PSTCompleted - The scheduled maintenance has been completed.Nov 10, 10:31 PSTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Nov 9, 13:06 PSTScheduled - We will be performing maintenanc...
Phone and Live Chat Support Maintenance
Nov 10, 09:00 PSTCompleted - The scheduled maintenance has been completed.Nov 10, 07:45 PSTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Nov 9, 07:51 PSTScheduled - Phone and chat support will be u...
Rolling Restarts for Second Life RC Channels
Nov 9, 09:25 PSTCompleted - The scheduled maintenance has been completed.Nov 9, 07:01 PSTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Nov 7, 10:37 PSTScheduled - We will be performing rolling re...
Username Change Maintenance
Nov 8, 14:39 PSTCompleted - The scheduled maintenance has been completed.Nov 8, 14:00 PSTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Nov 8, 13:49 PSTScheduled - Our username change services wil...
Phone and Live Chat Support Maintenance
Nov 8, 14:01 PSTCompleted - The scheduled maintenance has been completed.Nov 8, 12:45 PSTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Nov 8, 06:20 PSTScheduled - Phone and chat support will be u...
Rolling Restarts for Second Life Main Channel
Nov 8, 08:11 PSTCompleted - The scheduled maintenance has been completed.Nov 8, 06:00 PSTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Nov 7, 10:36 PSTScheduled - We will be performing rolling re...
Rolling Restarts for Second Life RC Channels
Nov 4, 13:07 PDTCompleted - The server maintenance has been completed. Residents who have parcels with custom environment settings may want to check and update their custom environment settings if necessary, as these may have reverted as part of the ...
Parcel Settings Issue
Nov 4, 13:09 PDTResolved - This incident has been resolved. Residents who have parcels with custom environment settings may want to check and update their custom environment settings if necessary, as these may have reverted as part of the update proc...
Unplanned Voice Service Maintenance
Nov 7, 11:10 PSTResolved - Voice service has largely returned to normal. If any Residents experience any issues with voice service, please try restarting the region. Please note that mainland regions can be restarted by contacting Support, or using o...
Second Life Billing Phone Support Unavailable
Nov 3, 14:00 PDTCompleted - The scheduled maintenance has been completed.Nov 3, 13:00 PDTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Nov 3, 12:47 PDTScheduled - Billing phone support will be un...
Rolling Restarts for Second Life RC Channels
Nov 2, 10:38 PDTCompleted - The scheduled maintenance has been completed.Nov 2, 07:00 PDTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Nov 1, 05:55 PDTScheduled - We will be performing rolling re...
Phone and Live Chat Support Maintenance
Nov 1, 11:01 PDTCompleted - The scheduled maintenance has been completed.Nov 1, 09:45 PDTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Nov 1, 07:15 PDTScheduled - Phone and chat support will be u...
Rolling Restarts for Second Life Main Channel
Nov 1, 09:09 PDTCompleted - The scheduled maintenance has been completed.Nov 1, 06:00 PDTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Nov 1, 05:54 PDTScheduled - We will be performing rolling re...
Second Life Login Issues
Nov 1, 14:57 PDTResolved - This incident has been resolved.Oct 31, 11:35 PDTInvestigating - We are investigating reports that some Residents may be encountering errors when attempting to log into Second Life with the viewer. If you encounter this, pl...
Phone and Live Chat Support Maintenance
Oct 27, 14:00 PDTCompleted - The scheduled maintenance has been completed.Oct 27, 13:00 PDTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Oct 27, 06:56 PDTScheduled - Phone and chat support will be u...
Marketplace Maintenance
Oct 26, 13:45 PDTResolved - The maintenance has been completed.Oct 26, 12:31 PDTInvestigating - The marketplace is not currently accessible while maintenance is ongoing. Please monitor this blog for updates.