Marketplace Unscheduled Maintenance

Apr 11, 14:16 PDTResolved - This incident has been resolved.Apr 11, 07:04 PDTInvestigating - We are currently undergoing unscheduled Maintenance on the Marketplace. Users may experience degraded performance or may be unable to access or transact on th...

Phone and Live Chat Support Maintenance

Apr 9, 11:00 PDTCompleted - The scheduled maintenance has been completed.Apr 9, 10:00 PDTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Apr 9, 06:57 PDTScheduled - Phone and chat support will be u...

Phone Support Maintenance

Apr 2, 14:00 PDTCompleted - The scheduled maintenance has been completed.Apr 2, 13:00 PDTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Apr 2, 10:08 PDTScheduled - Phone support will be unavailabl...

Phone and Live Chat Support Maintenance

Apr 2, 12:00 PDTCompleted - The scheduled maintenance has been completed.Apr 2, 11:00 PDTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Apr 2, 08:32 PDTScheduled - Phone and chat support will be u...

Name Change Maintenance

Apr 1, 14:59 PDTCompleted - The scheduled maintenance has been completed.Apr 1, 14:35 PDTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Apr 1, 14:34 PDTScheduled - We are currently undergoing main...

Unscheduled Billing Maintenance

Mar 30, 23:43 PDTResolved - This incident has been resolved.Mar 30, 17:50 PDTInvestigating - We are currently undergoing unscheduled maintenance on our billing systems. Residents may be unable to use the cashier or to make purchases. They may also see...

Billing Maintenance

Mar 28, 10:15 PDTCompleted - The scheduled maintenance has been completed.Mar 28, 09:32 PDTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Mar 25, 14:42 PDTScheduled - We will be performing maintenanc...

Phone Support Maintenance

Mar 28, 09:28 PDTResolved - This incident has been resolved.Mar 28, 08:41 PDTInvestigating - Phone support is currently unavailable. Live Chat and ticket submissions are still available at this time. Please watch this blog for updates.

Live Chat Issues

Mar 28, 08:37 PDTResolved - This incident has been resolved.Mar 28, 07:03 PDTInvestigating - We are currently investigating an issue with our Live Chat service not displaying messages properly when replied to by agents. Please watch this blog for furt...

Phone and Live Chat Support Maintenance

Mar 26, 12:00 PDTCompleted - The scheduled maintenance has been completed.Mar 26, 11:00 PDTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Mar 26, 06:05 PDTScheduled - Phone and chat support will be u...

Unscheduled Maintenance

Mar 24, 08:36 PDTResolved - This incident has been resolved.Mar 24, 07:15 PDTUpdate - We are continuing to investigate this issue.Mar 24, 07:14 PDTInvestigating - We are undergoing an unscheduled maintenance, and are aware that some pages including ou...

Scheduled Billing Maintenance

Mar 23, 22:00 PDTCompleted - The scheduled maintenance has been completed.Mar 23, 20:00 PDTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Mar 21, 11:39 PDTScheduled - We will be performing maintenanc...

Scheduled Login Maintenance

Mar 23, 11:50 PDTCompleted - The scheduled maintenance has been completed.Mar 23, 11:30 PDTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Mar 21, 11:20 PDTScheduled - We will be performing scheduled ...

Unscheduled Phone Support Maintenance

Mar 22, 10:19 PDTResolved - This incident has been resolved.Mar 22, 09:39 PDTInvestigating - We are currently experiencing issues with our Phone Support (both for Billing and Concierge issues). Some callers may experience delays or be unable to connec...