Phone and Live Chat Support Maintenance

Jan 16, 15:00 PSTCompleted - The scheduled maintenance has been completed.Jan 16, 06:01 PSTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Jan 11, 14:50 PSTScheduled - Phone and chat support will be u...

Second Life Services Maintenance

Jan 13, 10:30 PSTCompleted - The scheduled maintenance has been completed.Jan 13, 10:00 PSTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Jan 12, 10:55 PSTScheduled - We will be performing maintenanc...

Online Friends Display Issues

Aug 2, 12:29 PDTResolved - This issue has been resolved.Jul 26, 10:34 PDTMonitoring - We have implemented a potential fix to both the inworld friend's list display not showing, and notifications sent to residents that their friend's have logged in. W...

Billing Phone Support Maintenance

Jan 12, 14:00 PSTCompleted - The scheduled maintenance has been completed.Jan 12, 13:02 PSTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Jan 12, 06:09 PSTScheduled - Billing Phone support will be un...

Second Life Service Issues

Jan 11, 11:57 PSTCompleted - The scheduled maintenance has been completed.Jan 11, 11:30 PSTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Jan 11, 10:22 PSTScheduled - We will be performing maintenanc...

Second Life Maintenance

THIS IS A SCHEDULED EVENT Jan 10, 10:00 - 10:30 PSTJan 9, 12:16 PSTScheduled - Second Life will be undergoing maintenance on Tuesday, January 10th, beginning at approximately 10:00 AM PST. During this time, regions may take a little longer than norma...

Second Life Login Issues

Jan 10, 08:44 PSTResolved - This incident has been resolved.Jan 10, 08:15 PSTInvestigating - We are aware that some Residents may be experiencing problems trying to log into and/or stay connected to Second Life. Our engineers are actively trying to al...

Support Portal Login Outage

Jan 10, 08:31 PSTResolved - This incident has been resolved.Jan 10, 06:59 PSTIdentified - We have received reports that residents may be having trouble accessing or submitting support tickets at this time. We will update this blog when this web servic...

Billing Phone Line Support Maintenance

Jan 5, 14:00 PSTCompleted - The scheduled maintenance has been completed.Jan 5, 13:00 PSTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Jan 5, 12:45 PSTScheduled - Billing Phone support will be un...

Second Life Scheduled Maintenance

Jan 5, 11:37 PSTCompleted - The scheduled maintenance has been completed.Jan 5, 11:30 PSTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Jan 4, 10:50 PSTUpdate - We will be undergoing scheduled mai...

Second Life Maintenance

Jan 4, 10:31 PSTCompleted - The scheduled maintenance has been completed.Jan 4, 09:31 PSTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Jan 4, 08:08 PSTScheduled - Second Life will be undergoing m...

Phone and Live Chat Support Maintenance

Dec 24, 14:00 PSTCompleted - The scheduled maintenance has been completed.Dec 24, 10:00 PSTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Dec 24, 06:32 PSTScheduled - Phone and chat support will be u...

Phone Support Maintenance

Dec 23, 11:00 PSTCompleted - The scheduled maintenance has been completed.Dec 23, 10:03 PSTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Dec 23, 08:30 PSTScheduled - Phone Support will be unavailabl...