Phone and Live Chat Support Maintenance

Mar 1, 11:30 PSTCompleted - The scheduled maintenance has been completed.Mar 1, 09:30 PSTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Mar 1, 06:08 PSTScheduled - All phone lines and live chat su...

Canny/Feedback Site Outage

Feb 28, 15:50 PSTResolved - This issue has been resolved.Feb 28, 12:05 PSTInvestigating - Our feedback site, Canny (https://feedback.secondlife.com/), is encountering an outage. Residents may experience difficulty accessing Canny at this time.We are r...

Scheduled Login Maintenance

Feb 27, 11:45 PSTCompleted - The scheduled maintenance has been completed.Feb 27, 10:45 PSTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Feb 26, 14:57 PSTScheduled - We will be undergoing scheduled ...

Live Chat Support Maintenance

Feb 25, 11:00 PSTCompleted - The scheduled maintenance has been completed.Feb 25, 10:00 PSTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Feb 25, 07:25 PSTScheduled - Live chat support will be unavai...

Billing Maintenance

Feb 21, 10:00 PSTCompleted - The scheduled maintenance has been completed.Feb 21, 09:00 PSTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Feb 20, 15:03 PSTScheduled - We will be performing maintenanc...

Phone and Live Chat Support Unavailable

Feb 19, 14:00 PSTCompleted - The scheduled maintenance has been completed.Feb 19, 06:00 PSTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Feb 15, 11:17 PSTScheduled - Phone and chat support will be u...

Phone and Live Chat Support Maintenance

Feb 18, 11:00 PSTCompleted - The scheduled maintenance has been completed.Feb 18, 10:00 PSTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Feb 18, 06:13 PSTScheduled - Phone and chat support will be u...

Unscheduled Dashboard Maintenance

Feb 18, 15:20 PSTResolved - This incident has been resolved.Feb 18, 06:41 PSTInvestigating - Secondlife.com and searches are currently experiencing difficulties, which may cause them to run slowly or produce an error. We are working to bring these ser...

Phone Support Maintenance

Feb 17, 12:00 PSTCompleted - The scheduled maintenance has been completed.Feb 17, 11:00 PSTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Feb 17, 07:26 PSTScheduled - Phone support will be unavailabl...

Unscheduled Dashboard Login Maintenance

Feb 17, 04:48 PSTResolved - This incident has been resolved.Feb 16, 19:18 PSTInvestigating - Some residents may experience errors when attempting to log in to www.secondlife.com. These residents should be able to work around this by going directly to ...

Unscheduled Inventory Maintenance

May 8, 09:46 PDTResolved - We have moved this issue to our Solutions Center while our development team continue work on a fix. You can follow the updates here: https://lindenlab.freshdesk.com/a/solutions/articles/31000173144 .Apr 10, 10:06 PDTUpdate ...