THIS IS A SCHEDULED EVENT Feb 4, 10:00 - 11:00 PSTFeb 4, 06:49 PSTScheduled - We will be performing maintenance on our billing systems on Tuesday, February 4th at 10:00 AM PST. While this maintenance is in progress, Residents may be unable to use the...
Feb 4, 08:24 PSTResolved - This incident has been resolved.Feb 4, 06:34 PSTInvestigating - We are aware of an issue where weekly stipend payments to Premium and Premium Plus members may have been delayed. We are currently investigating the issue. Pl...
Feb 4, 09:51 PSTCompleted - The scheduled maintenance has been completed.Feb 4, 06:00 PSTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Jan 31, 11:23 PSTScheduled - We will be performing rolling re...
Jan 31, 11:30 PSTCompleted - The scheduled maintenance has been completed.Jan 31, 10:30 PSTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Jan 31, 10:25 PSTScheduled - We will be performing maintenanc...
Jan 31, 11:29 PSTResolved - This incident has been resolved.Jan 31, 09:57 PSTUpdate - Update: this issue may also be affecting manual payments posted on the website. Our engineers are continuing to investigate the issue for cause and scope. We appreci...
Jan 31, 08:49 PSTCompleted - The scheduled maintenance has been completed.Jan 31, 08:31 PSTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Jan 31, 08:30 PSTScheduled - We will be performing maintenanc...
Jan 30, 10:00 PSTCompleted - The scheduled maintenance has been completed.Jan 30, 09:00 PSTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Jan 30, 06:42 PSTScheduled - Phone and Chat support will be u...
Jan 30, 11:00 PSTCompleted - The scheduled maintenance has been completed.Jan 30, 10:38 PSTVerifying - Verification is currently underway for the maintenance items.Jan 30, 07:00 PSTIn progress - Scheduled maintenance is currently in progress. We will ...
Jan 29, 12:19 PSTCompleted - The scheduled maintenance has been completed.Jan 29, 08:00 PSTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Jan 29, 08:00 PSTScheduled - We will be performing rolling re...
Jan 29, 08:30 PSTCompleted - The scheduled maintenance has been completed.Jan 29, 06:00 PSTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Jan 29, 06:00 PSTScheduled - We will be performing rolling re...
Jan 28, 14:30 PSTCompleted - The scheduled maintenance has been completed.Jan 28, 09:30 PSTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Jan 28, 09:24 PSTScheduled - Phone support lines alongside li...
Jan 28, 11:00 PSTCompleted - The scheduled maintenance has been completed.Jan 28, 06:00 PSTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Jan 25, 12:21 PSTScheduled - We will be performing rolling re...
Jan 24, 10:00 PSTCompleted - The scheduled maintenance has been completed.Jan 24, 09:00 PSTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Jan 24, 06:12 PSTScheduled - Billing Phone Support will be un...
Jan 23, 12:15 PSTCompleted - The scheduled maintenance has been completed.Jan 23, 11:15 PSTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Jan 23, 10:22 PSTScheduled - We will be performing maintenanc...
Jan 23, 10:00 PSTCompleted - The scheduled maintenance has been completed.Jan 23, 09:00 PSTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Jan 23, 05:57 PSTScheduled - Phone and chat support will be u...
Jan 22, 09:48 PSTCompleted - The scheduled maintenance has been completed.Jan 22, 07:00 PSTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Jan 17, 11:01 PSTScheduled - We will be performing rolling re...
Jan 21, 09:58 PSTCompleted - The scheduled maintenance has been completed.Jan 21, 06:00 PSTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Jan 17, 11:01 PSTScheduled - We will be performing rolling re...
Jan 20, 10:00 PSTCompleted - The scheduled maintenance has been completed.Jan 20, 09:00 PSTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Jan 20, 07:01 PSTScheduled - Concierge and Premium Plus Phone...
Jan 20, 14:30 PSTCompleted - The scheduled maintenance has been completed.Jan 20, 06:50 PSTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Jan 20, 06:50 PSTScheduled - We will be undergoing scheduled ...
Jan 20, 05:41 PSTResolved - This issue has been resolved. If you see any issues after this time, please contact Support.Jan 20, 05:36 PSTInvestigating - We are aware that some JPY (Japanese Yen) transactions are not completing with the correct exchan...