Live Chat Support Maintenance

Oct 22, 11:00 PDTCompleted - The scheduled maintenance has been completed.Oct 22, 10:00 PDTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Oct 22, 06:19 PDTScheduled - Phone and chat support will be u...

Billing Phone Support Maintenance

Oct 21, 12:00 PDTCompleted - The scheduled maintenance has been completed.Oct 21, 11:01 PDTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Oct 21, 06:15 PDTScheduled - Phone and chat support will be u...

Live Chat Support Maintenance

Oct 21, 11:00 PDTCompleted - The scheduled maintenance has been completed.Oct 21, 10:00 PDTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Oct 21, 08:51 PDTScheduled - Phone and chat support will be u...

Billing Phone Support Maintenance

Oct 18, 12:00 PDTCompleted - The scheduled maintenance has been completed.Oct 18, 11:01 PDTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Oct 18, 09:18 PDTScheduled - Phone and chat support will be u...

Live Chat Support Maintenance

Oct 18, 11:00 PDTCompleted - The scheduled maintenance has been completed.Oct 18, 10:00 PDTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Oct 18, 09:18 PDTScheduled - Phone and chat support will be u...

Support Tools Maintenance

Oct 18, 08:35 PDTResolved - This incident has been resolved.Oct 18, 06:22 PDTInvestigating - We are currently performing unscheduled maintenance on our internal support tools. We expect this to be resolved quickly. Until it is resolved, we may have li...

Voice Disruption

Oct 18, 13:29 PDTResolved - This incident has been resolved.Oct 18, 08:41 PDTMonitoring - Vivox is reporting restoration of voice services. If you are still experiencing an issue, please relog in the viewer to reset capability.Oct 18, 07:36 PDTUpdate ...

Attachment visibility issues

Oct 24, 13:07 PDTResolved - The issues you reported to us regarding missing attachments after teleports and arrivals should now be resolved. If you are still seeing some issues, please contact support with the region name where the issue is occurring....

Live Chat Support Maintenance

Oct 16, 07:30 PDTCompleted - The scheduled maintenance has been completed.Oct 16, 06:30 PDTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Oct 16, 06:25 PDTScheduled - Chat support will be unavailable...

Phone and Live Chat Support Maintenance

Oct 15, 12:00 PDTCompleted - The scheduled maintenance has been completed.Oct 15, 11:00 PDTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Oct 15, 10:56 PDTScheduled - All phone and chat support will ...

Scheduled Billing Maintenance

Oct 15, 09:30 PDTCompleted - The scheduled maintenance has been completed.Oct 15, 08:30 PDTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Oct 15, 06:30 PDTScheduled - We will be performing maintenanc...

Billing Phone Support Maintenance

Oct 14, 12:00 PDTCompleted - The scheduled maintenance has been completed.Oct 14, 11:01 PDTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Oct 14, 10:07 PDTScheduled - Billing Phone support will be un...

Scheduled Billing Maintenance

Oct 14, 11:00 PDTCompleted - The scheduled maintenance has been completed.Oct 14, 10:00 PDTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Oct 14, 09:50 PDTScheduled - We will be performing maintenanc...

Traffic Calculation Issues

Oct 18, 08:36 PDTResolved - This incident has been resolved.Oct 17, 13:42 PDTMonitoring - A fix has been implemented and traffic reporting should now be resuming for affected parcels and regions. We are currently monitoring for any remaining issues, a...