CATEGORY

Secondlife

Marketplace Issues

Jan 19, 14:18 PSTResolved - This incident has been resolved.Dec 7, 14:21 PSTIdentified - We've identified the issue and a fix is in progress.Dec 6, 13:42 PSTInvestigating - We're aware of a problem editing and listing items on the Marketplace, and a...

Phone and Live Chat Support Maintenance

Dec 5, 11:00 PSTCompleted - The scheduled maintenance has been completed.Dec 5, 10:00 PSTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Dec 5, 06:11 PSTScheduled - Phone and chat support will be u...

Rolling Restarts for RC Channels

Dec 4, 12:20 PSTCompleted - The scheduled maintenance has been completed.Dec 4, 06:10 PSTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Dec 3, 09:46 PSTUpdate - We will be undergoing scheduled mai...

Rolling Restarts for RC Channels

THIS IS A SCHEDULED EVENT Dec 3, 21:00 PST  -  Dec 4, 03:00 PSTNov 30, 14:55 PSTScheduled - We will be performing rolling restarts for regions on the RC Channels on Thursday, December 3rd beginning at 21:00 PM PDT. Please refrain from rezzin...

Billing Maintenance

Dec 4, 06:06 PSTCompleted - The scheduled maintenance has been completed.Dec 3, 09:15 PSTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Dec 2, 16:05 PSTScheduled - We will be performing maintenanc...

Rolling Restarts for Second Life Main Channel

Dec 3, 09:14 PSTCompleted - The scheduled maintenance has been completed.Dec 3, 06:15 PSTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Dec 2, 16:04 PSTUpdate - We will be undergoing scheduled mai...

Rolling Restarts for Second Life Main Channel

THIS IS A SCHEDULED EVENT Dec 2, 21:00 PST  -  Dec 3, 03:00 PSTNov 30, 14:52 PSTScheduled - We will be performing rolling restarts for regions on the Second Life Main channel on Wednesday, December 2nd beginning at 21:00 PM PDT. Please refra...

Aditi (Beta Grid) Issues

Jul 30, 12:28 PDTResolved - We are now able to copy and sync accounts to the beta grid, Aditi. Residents who have requested to be synced with the Beta grid during this outage should already be synced and may try to log in with their username and passw...

Rolling Restarts for RC Channels

Dec 2, 16:01 PSTCompleted - The scheduled maintenance has been completed.Dec 2, 12:01 PSTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Nov 30, 14:47 PSTScheduled - We will be performing rolling re...

Aditi (Beta Grid) Issues

Dec 1, 23:30 PSTResolved - This incident has been resolved.Dec 1, 11:51 PSTInvestigating - We are investigating reports of Residents being unable to log into or upload mesh on our beta grid, Aditi. Please watch this blog for further updates.

Marketplace and Billing Maintenance

Dec 1, 11:30 PSTCompleted - The scheduled maintenance has been completed.Dec 1, 10:30 PSTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Dec 1, 09:36 PSTScheduled - We will be performing maintenanc...

Billing Maintenance

Dec 1, 11:00 PSTCompleted - The scheduled maintenance has been completed.Dec 1, 09:00 PSTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Nov 30, 12:31 PSTScheduled - We will be performing maintenanc...

Rolling Restarts RC and Main Channels

Nov 30, 03:00 PSTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Nov 24, 14:54 PSTUpdate - We will be undergoing scheduled maintenance during this time.Nov 24, 14:52 PSTScheduled - We will be performi...

Phone and Live Chat Support Maintenance

Nov 28, 12:00 PSTCompleted - The scheduled maintenance has been completed.Nov 28, 11:00 PSTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Nov 28, 07:15 PSTScheduled - Phone and chat support will be u...

Phone and Live Chat Support Maintenance

Nov 27, 14:00 PSTCompleted - The scheduled maintenance has been completed.Nov 27, 06:00 PSTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Nov 25, 15:13 PSTScheduled - Phone and chat support will be u...

Thanksgiving Bakefail

Dec 14, 16:20 PSTResolved - This incident has been resolved.Dec 11, 09:01 PSTUpdate - We have received several reports that some avatars are still appearing as a cloud. If you have logged out and logged back in after this fix was applied and still app...

Phone and Live Chat Support Maintenance

Nov 26, 14:00 PSTCompleted - The scheduled maintenance has been completed.Nov 26, 06:00 PSTIn progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.Nov 25, 15:13 PSTScheduled - Phone and chat support will be u...

Unscheduled Phone Support Maintenance

Nov 25, 14:13 PSTResolved - This incident has been resolved.Nov 25, 10:53 PSTInvestigating - We are currently experiencing an issue with phone support. Chat support and ticket submissions will still be available during this time. Please keep an eye on...

Unscheduled Billing Maintenance

Nov 24, 19:53 PSTResolved - This incident has been resolved.Nov 24, 18:23 PSTInvestigating - We are performing unscheduled maintenance on our billing system. At this time, Residents may be unable to use the cashier or to make purchases, and some purch...

Issues with Web Profiles

Nov 25, 08:33 PSTResolved - This incident has been resolved.Nov 24, 18:12 PSTInvestigating - Web profiles and my.secondlife.com are currently unavailable. Our engineering teams are investigating.